A. At this time, OnVUE tests may only be taken on desktop and notebook personal computers operating Windows or macOS functioning methods that meet these least technical specs.
Before testing online, you’ll have to have to provide a headshot Picture of by yourself, your identification (ID), and also your screening Place. If for virtually any purpose your existing headshot would not closely match the picture with your ID, you should Make contact with your Examination sponsor to debate whether an ID exception could be granted.
Most difficulties may be avoided by completing a technique examination and ensuring that you just satisfy all method demands ahead of time of tests. prevalent concerns incorporate an unreliable internet connection and third-celebration applications looking to operate through your Examination.
in case you encounter this kind of cases, you should notify us right away through the Formal email([email protected]) pointed out over or post a report by means of the Get hold of kind on our Internet site.
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vital: stay away from a screening space with Home windows or glass partitions that might allow a third party to determine your screen, or your Examination could possibly be revoked.
A. click on the check out ID specifications button on this web page to you should definitely have the right ID for online-proctored screening
Any Phony positives that are flagged by major anti-virus corporations are followed up by Pearson VUE considering that OnVUE is not really malware or a virus.
A. Except if it’s all through a scheduled split created into your Test, leaving the webcam see for any cause or length, even if you have previously finished the exam queries, will end in your Examination session staying terminated along with the Examination outcome becoming invalidated.
For our products and solutions where by you'll have questions on accessing the administration interface, We have now designed this webpage specifically for you to handle your issues.
A. you'll want to test within an enclosed, personal Area where you can preserve a powerful and stable internet connection, reduce interruptions, and shield the integrity of your Examination content.
A. to examine in for the exam, log in for your account no earlier than half-hour in advance of your scheduled appointment time.
in case you shed connection, or if a proctor asks you to restart OnVUE, it is possible to relaunch the appliance as follows:
you may prefer to connect with our customer service hotline for Qualified soon after-income provider engineers to aid you in resolving this problem.